Guest Location for Restaurants & Cafes

Create faster table turns and enhance your guests experience with a table location system.

Delivering food to a table has just got a lot easier with LRS guest location solution! There is no more searching for the right location of the customer, no more confusion when the customer changes their location last minute and no more slow service and cold food as is often the case with many restaurants. A guest location solution eliminates the problems restaurants and cafes face on a daily basis, and it provides key analytic data that will allow mangers to point out which areas are in need of improvement.

The Guest Location Solution is currently being used within M&S cafes and here is what M&S Group Hospitality Manager says about Table Tracker.

David Condliffe commented - "Table tracker has really helped not only with speed of service but also by identifying where we can probe speed of service and make informed decisions with additional resource or cooking equipment. Before table tracker this would have been purely anecdotal. Now we can make investment choices based on facts’. We could not agree more!

This table location solution is used everywhere!

The guest location and data that was collected for M&S gave them the tools to have insights into their cafe operations. Service levels increased dramatically and so M&S rolled out this location solution to the rest of the UK. TT has been used successfully in M&S since October 2013 and David Condliffe, Group Hospitality Project Manager is happy with the long-term benefits from using the LRS location system.

Today LRS location solutions are successfully integrated in many different sites to Kiosks as automation increases.

                                                      

Table Location Basic

Self installation TT systems are supplied in a custom box and comes with everything you need for an indoor install. In the box is a location system with 15 trackers, which is suitable for a 30 table installation. TT Basic uses RFID matts that are placed on the table top.

Table Location Pro

TT Pro is installed by us and is quoted for your exact needs. TT Pro has hidden RFID tags under the table so that they are not showing on table tops, Customers can place the tracker anywhere on the table and the tags will communicate back to the TT Screen.

 

Benefits and Features TT

• Seamless Integration
• Data analytics
• Faster table turns
• Eliminates wrong order errors
• Enhanced customer experience
• Improved efficiency
• Wait staff productivity
• Less staff frustration
• Less food order returns
• Kitchen efficiency
• Reduced labor costs
• Customer loyalty
• Make informed decisions based on the data that TT provides