Frequent Questions Asked By Customers

Frequently Asked Questions

1. Which pager is the best for queue management in restaurants?
2. Do you have a finance option for a bulk business purchase?
3. I saw your lobster pager & wondered about special requests or other designs?
4. Which device has the longest range if customers want to wander?
5. Are pagers waterproof?
6. Can two way wireless radios have an earpiece fitted for door staff?
7. Do pagers need charging daily?
8. Do your Pagers have an anti theft system fitted?
9. Does the customer pager come with warranty
10. How do restaurant pagers compare to text message (SMS) notifications?
11. Can I integrate a paging system with my existing POS ordering software?
12. What is the best paging system for high-noise environments like busy kitchens?
13. Do paging systems work across multiple floors or large venues?
14. Are there pagers designed explicitly for visually or hearing-impaired customers?
15. What are the benefits of using pagers over calling out customer names?

Which pager is the best for queue management in restaurants?

Customer coaster pagers were invented in 1993 by Long Range Systems. The Coaster Call pager (CS6, CS7 and the upcoming CS8 series) is extremely robust, takes up minimal space (these coasters stack when on charge) and are a low cost option. The customer pagers that LRS makes today also includes the Adverteaser and our new state of the art CS series pager that kills microbes on contact, perfect for restaurants and anywhere that cleanliness is critical (such as a hospital).

Do you have a finance option for a bulk business purchase?

Long Range Systems UK offers a leasing facility for all purchases of £1000 or more excluding VAT at excellent rates to our customers.

I saw your lobster pager and wondered about special requests or other designs?

Unfortunately because the designs cost substantial money we are unable to offer custom made pagers for less than a quantity of at least 100,000 units.

Which device has the longest range if customers want to wander?

While our regular pager systems offer a range of up to two miles (with the correct transmitter) for customers that might want to leave the immediate vicinity our SMS Text messaging system (known as the TX7471 Transmitter) is the best solution for that purpose. Obviously with a cell phone SMS range becomes a non-entity.

Are pagers waterproof?

We used to make a Pager called the Aqua pager that was waterproof to 1 metre submersion but it rarely sold. However, most of our customer pagers are splash proof and perfectly adequate for most situations of use especially like restaurants, retailing, logistics and more.

Can two way wireless radios have an earpiece fitted for door staff?

We supply a number of very high quality earpieces for all of the two-way radios that we sell, including D shape, C shape and clear acoustic earpieces.

Do pagers need charging daily?

Pagers typically need charging for at least 6 hours continuous, but once charged will easily last to up to 48 hours of use before a recharge is necessary depending on usage.

Do your Pagers have an anti theft system fitted?

All of our customer pagers can operate with anti-theft systems within particular transmitters.

Does the customer pager come with warranty

All LRS UK supplied products come with at least three years manufacturers defect warranty from the UK offices.  And in fact LED failures which are sometimes asked about are some of the lowest failure components on any of our pagers.

Remember that LRS employees are experts in what they do and no matter what the question you might have we are able to answer anything related to our products and even more generallywith communications queries.

How do restaurant pagers compare to text message (SMS) notifications?

Paging systems offer quick and reliable notifications without compromising your customer's privacy. Phone numbers and email addresses are needed when using SMS to call back customers. Most customers do not want to give out their information, which could result in walkaways, but with pagers, the customers don't need to do anything. When you compare SMS messaging to Pagers, it's essential to understand your current customers. Older customers sometimes struggle with their mobile phones, and implementing this could do more damage to your business.

LRS Pagers are easy to use, work without any external or mobile signal, do not store customer data, and are instant and reliable, unlike SMS Notifications.

Can I integrate a paging system with my existing POS ordering software?